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000000014988 (1)
000000017851 (1)
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01 26 2009 (1)
05 21 2009 (1)
07 21 2009 (1)
 

Title:  

Quality Manual / Illinois Department of Transportation

 
 Volume/Number:  2009 January 16 
 Issuing Agency:  Department of Transportation 
 Description:  This manual describes the Quality Management System of the Illinois Department of Transportation, and delineates lines of authority, relationships and responsibilities among the key processes and personnel performing within the system. The manual also provides procedures or references for activities comprising the Quality Management System to ensure compliance with the standard, ISO 9001:2000. This manual is used to guide employees through the requirements of the ISO standard that must be maintained to ensure customer satisfaction and continual improvement, and to provide instructions that help empower the work force. 
 Date Created:  01 26 2009 
 Agency ID:   
 ISL ID:  000000014988   Original UID: 8384 
  Documents:  QualityManual.pdf
 
 

Title:  

Quality Manual / Illinois Department of Transportation

 
 Volume/Number:  2009 May 22 
 Issuing Agency:  Department of Transportation 
 Description:  This manual describes the Quality Management System of the Illinois Department of Transportation, and delineates lines of authority, relationships and responsibilities among the key processes and personnel performing within the system. The manual also provides procedures or references for activities comprising the Quality Management System to ensure compliance with the standard. This manual is used to guide employees through the requirements of the International Organization for Standardization (ISO) standard that must be maintained to ensure customer satisfaction and continual improvement, and to provide instructions that help empower the work force. 
 Date Created:  05 21 2009 
 Agency ID:   
 ISL ID:  000000017851   Original UID: 9577 
  Documents:  QualityManualMay2009.pdf
 
 

Title:  

Quality Manual / Illinois Department of Transportation

 
 Volume/Number:  2009 July 20 
 Issuing Agency:  Department of Transportation 
 Description:  This manual describes the Quality Management System of the Illinois Department of Transportation, and delineates lines of authority, relationships and responsibilities among the key processes and personnel performing within the system. The manual also provides procedures or references for activities comprising the Quality Management System to ensure compliance with the standard.This manual is used to guide employees through the requirements of the ISO standard that must be maintained to ensure customer satisfaction and continual improvement, and to provide instructions that help empower the work force. 
 Date Created:  07 21 2009 
 Agency ID:   
 ISL ID:  000000021131   Original UID: 10819 
  Documents:  QualityManualJuly202009.pdf