Organization | • | Illinois Commerce Commission | [X] |
| | 41: | | Title: | | | | | Volume/Number: | 2005 | | | | Issuing Agency: | | | | | Description: | This report includes a breakdown of the types of inquiries/complaints that were received and how they were resolved; approaches to resolving inquiries and complaints, resolution time and problems identified through investigations consumer complaints. Utility performance in responding to customer concerns is also reviewed. CSD staff participate in consumer education efforts, rulemakings, certification cases, informal investigations into industry practices and offer testimony representing consumer interests in formal cases before the Commission. The division also assists in identifying trends in complaints as they develop in order to provide the Commission and Illinois consumers with timely information in the interest of consumer protection. | | | | Date Created: | 06 2004 | | | | Agency ID: | | | | | ISL ID: | 000000012759 Original UID: 6732 FIRST WORD: Annual | |
| 42: | | Title: | | | | | Volume/Number: | 2004 | | | | Issuing Agency: | | | | | Description: | This Annual Report is submitted in compliance with the Public Utilities Act and specifically addresses the items cited in Section 4-304 of that Act, which requires the Commission to report on the following subjects: a general review of agency activities; a discussion of the utility industry in Illinois; a discussion of energy planning; the availability of utility services to all persons; implementation of the Commissions statutory responsibilities; appeals from Commission orders; studies and investigations required by state statutes; impacts of federal activity on state utility service; and recommendations for proposed legislation. | | | | Date Created: | 05 26 2005 | | | | Agency ID: | | | | | ISL ID: | 000000012760 Original UID: 6721 FIRST WORD: Annual | |
| 43: | | Title: | | | | | Volume/Number: | 2001 | | | | Issuing Agency: | | | | | Description: | This report by the staff of the Illinois Commerce Commission is an overview of ICC activities relative to the transportation of hazardous materials by rail within the State, which was prepared in accordance with the provisions of 625 ILCS 5/18c-1204, which directs the Commission to prepare and distribute to the General Assembly ... a report on railway accidents in Illinois which involve hazardous materials. The law also provides that the report shall include the location, substance involved, amounts involved, and the suspected reason for each accident, as well as the rail line and point or origin of the hazardous material involved in each accident. | | | | Date Created: | 10 24 2002 | | | | Agency ID: | | | | | ISL ID: | 000000012761 Original UID: 6734 FIRST WORD: Annual | |
| 44: | | Title: | | | | | Volume/Number: | 2003 | | | | Issuing Agency: | | | | | Description: | This report by the staff of the Illinois Commerce Commission is an overview of ICC activities relative to the transportation of hazardous materials by rail within the State, which was prepared in accordance with the provisions of 625 ILCS 5/18c-1204, which directs the Commission to prepare and distribute to the General Assembly ... a report on railway accidents in Illinois which involve hazardous materials. The law also provides that the report shall include the location, substance involved, amounts involved, and the suspected reason for each accident, as well as the rail line and point or origin of the hazardous material involved in each accident. | | | | Date Created: | 05 03 2004 | | | | Agency ID: | | | | | ISL ID: | 000000012765 Original UID: 6736 FIRST WORD: Annual | |
| 45: | | Title: | | | | | Volume/Number: | 2005 | | | | Issuing Agency: | | | | | Description: | This report by the staff of the Illinois Commerce Commission is an overview of ICC activities relative to the transportation of hazardous materials by rail within the State, which was prepared in accordance with the provisions of 625 ILCS 5/18c-1204, which directs the Commission to prepare and distribute to the General Assembly ... a report on railway accidents in Illinois which involve hazardous materials. The law also provides that the report shall include the location, substance involved, amounts involved, and the suspected reason for each accident, as well as the rail line and point or origin of the hazardous material involved in each accident. | | | | Date Created: | 03 28 2006 | | | | Agency ID: | | | | | ISL ID: | 000000012766 Original UID: 6738 FIRST WORD: Annual | |
| 46: | | Title: | | | | | Volume/Number: | 2002 | | | | Issuing Agency: | | | | | Description: | The Consumer Services Divisions report provides highlights of Staffs service to consumers. This report reviews utility performance in responding to their customers concerns as presented to our staff. It includes such information as a breakdown of the types of inquiries/complaints that were received and how they were resolved; approaches to resolving inquiries and complaints, resolution time and problems identified by investigating consumer complaints. In addition to the number of customers served along with the amount of money saved for customers, we include information about the participation of Staff in consumer education efforts, rulemakings, certification case, informal investigations into industry practices, and formal cases before the Commission. | | | | Date Created: | 04 2003 | | | | Agency ID: | | | | | ISL ID: | 000000012767 Original UID: 6729 FIRST WORD: Annual | |
| 47: | | Title: | | | | | Volume/Number: | 2004 | | | | Issuing Agency: | | | | | Description: | This report reviews utility performance in responding to their customers concerns as presented to CSD Staff. It includes a breakdown of the types of inquiries/complaints that were received and how they were resolved; approaches to resolving inquiries and complaints, resolution time and problems identified by investigating consumer complaints. | | | | Date Created: | 04 21 2005 | | | | Agency ID: | | | | | ISL ID: | 000000012768 Original UID: 6731 FIRST WORD: Annual | |
| 48: | | Title: | | | | | Volume/Number: | 2006 | | | | Issuing Agency: | | | | | Description: | This report includes a breakdown of the types of inquiries/complaints that were received and how they were resolved; approaches to resolving inquiries and complaints, resolution times and problems identified by investigating consumer complaints. Utility performance in responding to customer concerns is also reviewed. In addition to managing consumer contact, CSD staff participates in consumer education efforts, rulemakings, certification cases, informal investigations into industry practices, and formal cases before the Commission. | | | | Date Created: | 10 09 2007 | | | | Agency ID: | | | | | ISL ID: | 000000012769 Original UID: 6733 FIRST WORD: Annual | |
| 49: | | Title: | | | | | Volume/Number: | 2002 | | | | Issuing Agency: | | | | | Description: | This report by the staff of the Illinois Commerce Commission is an overview of ICC activities relative to the transportation of hazardous materials by rail within the State, which was prepared in accordance with the provisions of 625 ILCS 5/18c-1204, which directs the Commission to prepare and distribute to the General Assembly ... a report on railway accidents in Illinois which involve hazardous materials. The law also provides that the report shall include the location, substance involved, amounts involved, and the suspected reason for each accident, as well as the rail line and point or origin of the hazardous material involved in each accident. | | | | Date Created: | 05 12 2003 | | | | Agency ID: | | | | | ISL ID: | 000000012770 Original UID: 6735 FIRST WORD: Annual | |
| 50: | | Title: | | | | | Volume/Number: | 2004 | | | | Issuing Agency: | | | | | Description: | This report by the staff of the Illinois Commerce Commission is an overview of ICC activities relative to the transportation of hazardous materials by rail within the State, which was prepared in accordance with the provisions of 625 ILCS 5/18c-1204, which directs the Commission to prepare and distribute to the General Assembly ... a report on railway accidents in Illinois which involve hazardous materials. The law also provides that the report shall include the location, substance involved, amounts involved, and the suspected reason for each accident, as well as the rail line and point or origin of the hazardous material involved in each accident. | | | | Date Created: | 05 31 2005 | | | | Agency ID: | | | | | ISL ID: | 000000012771 Original UID: 6737 FIRST WORD: Annual | |
| 51: | | Title: | | | | | Volume/Number: | 2004 | | | | Issuing Agency: | | | | | Description: | Commission Study and Report, of Article 19 220 ILCS 5/19 of the Illinois Public Utilities Act requires the Illinois Commerce Commission to prepare an annual report analyzing the status and development of the retail natural gas market in the State of Illinois, including data on volumes of natural gas sold to retail customers and the number of customers served by alternative gas suppliers and gas utilities. The required data is included in tables and attached as an appendix. | | | | Date Created: | 07 07 2004 | | | | Agency ID: | | | | | ISL ID: | 000000012783 Original UID: 6756 FIRST WORD: Annual | |
| 52: | | Title: | | | | | Volume/Number: | 2005 | | | | Issuing Agency: | | | | | Description: | Commission Study and Report, of Article 19 220 ILCS 5/19 of the Illinois Public Utilities Act requires the Illinois Commerce Commission to prepare an annual report analyzing the status and development of the retail natural gas market in the State of Illinois, including data on volumes of natural gas sold to retail customers and the number of customers served by alternative gas suppliers and gas utilities. The required data is included in tables and attached as an appendix. | | | | Date Created: | 06 29 2005 | | | | Agency ID: | | | | | ISL ID: | 000000012784 Original UID: 6758 FIRST WORD: Annual | |
| 53: | | Title: | | | | | Volume/Number: | 2007 | | | | Issuing Agency: | | | | | Description: | Commission Study and Report, of Article 19 220 ILCS 5/19 of the Illinois Public Utilities Act requires the Illinois Commerce Commission to prepare an annual report analyzing the status and development of the retail natural gas market in the State of Illinois, including data on volumes of natural gas sold to retail customers and the number of customers served by alternative gas suppliers and gas utilities. The required data is included in tables and attached as an appendix. | | | | Date Created: | 07 05 2007 | | | | Agency ID: | | | | | ISL ID: | 000000012785 Original UID: 6760 FIRST WORD: Annual | |
| 54: | | Title: | | | | | Volume/Number: | | | | | Issuing Agency: | | | | | Description: | In accordance with the Illinois Commercial Transportation Law, the Illinois Commerce Commission submits an annual report of expenditures from the Transportation Regulatory Fund. | | | | Date Created: | 08 31 2004 | | | | Agency ID: | | | | | ISL ID: | 000000012786 Original UID: 6762 FIRST WORD: Annual | |
| 55: | | Title: | | | | | Volume/Number: | | | | | Issuing Agency: | | | | | Description: | In accordance with the Illinois Commercial Transportation Law, the Illinois Commerce Commission submits an annual report of expenditures from the Transportation Regulatory Fund. | | | | Date Created: | 07 2005 | | | | Agency ID: | | | | | ISL ID: | 000000012787 Original UID: 6766 FIRST WORD: Annual | |
| 56: | | Title: | | | | | Volume/Number: | 2003 | | | | Issuing Agency: | | | | | Description: | Commission Study and Report, of Article 19 220 ILCS 5/19 of the Illinois Public Utilities Act requires the Illinois Commerce Commission to prepare an annual report analyzing the status and development of the retail natural gas market in the State of Illinois, including data on volumes of natural gas sold to retail customers and the number of customers served by alternative gas suppliers and gas utilities. The required data is included in tables and attached as an appendix. | | | | Date Created: | 07 2003 | | | | Agency ID: | | | | | ISL ID: | 000000012814 Original UID: 6755 FIRST WORD: Annual | |
| 57: | | Title: | | | | | Volume/Number: | 2006 | | | | Issuing Agency: | | | | | Description: | Commission Study and Report, of Article 19 220 ILCS 5/19 of the Illinois Public Utilities Act requires the Illinois Commerce Commission to prepare an annual report analyzing the status and development of the retail natural gas market in the State of Illinois, including data on volumes of natural gas sold to retail customers and the number of customers served by alternative gas suppliers and gas utilities. The required data is included in tables and attached as an appendix. | | | | Date Created: | 06 28 2006 | | | | Agency ID: | | | | | ISL ID: | 000000012816 Original UID: 6759 FIRST WORD: Annual | |
| 58: | | Title: | | | | | Volume/Number: | | | | | Issuing Agency: | | | | | Description: | This report provides highlights of Staffs service to consumers. In addition to the number of customers served along with the amount of money saved for customers, we include information about the participation of Staff in consumer education efforts, rulemakings, certification cases, formal company complaint cases, and investigations into industry practices. | | | | Date Created: | | | | | Agency ID: | | | | | ISL ID: | 000000013020 Original UID: NA for serial records FIRST WORD: Annual | |
| 59: | | Title: | | | | | Volume/Number: | 2009 | | | | Issuing Agency: | | | | | Description: | This reports contains year-end data collected from holders of state-issued video and cable services authorizations. | | | | Date Created: | 05 01 2009 | | | | Agency ID: | | | | | ISL ID: | 000000019076 Original UID: 9708 FIRST WORD: Annual | |
| 60: | | Title: | | | | | Volume/Number: | 2010 | | | | Issuing Agency: | | | | | Description: | This reports contains year-end data collected from holders of state-issued video and cable services authorizations | | | | Date Created: | 06 02 2010 | | | | Agency ID: | | | | | ISL ID: | 000000027317 Original UID: 12914 FIRST WORD: Annual | |
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