| | 10761: | | Title: | | | | | Volume/Number: | | | | | Issuing Agency: | | | | | Description: | Sec. 16-120 b of the Public Utilities Act Act directs the Illinois Commerce Commission Commission to submit an annual report to the Joint Committee on Legislative Support Services of the General Assembly and the Governor that provides information concerning the development of competitive electricity markets in Illinois. | | | | Date Created: | 05 2006 | | | | Agency ID: | | | | | ISL ID: | 000000012745 Original UID: 6722 FIRST WORD: Competition | |
| 10762: | | Title: | | | | | Volume/Number: | | | | | Issuing Agency: | | | | | Description: | Sec. 16-120 b of the Public Utilities Act Act directs the Illinois Commerce Commission Commission to submit an annual report to the Joint Committee on Legislative Support Services of the General Assembly and the Governor that provides information concerning the development of competitive electricity markets in Illinois. | | | | Date Created: | 04 2004 | | | | Agency ID: | | | | | ISL ID: | 000000012746 Original UID: 6724 FIRST WORD: Competition | |
| 10763: | | Title: | | | | | Volume/Number: | 2003 January | | | | Issuing Agency: | | | | | Description: | The Commission hereby submits to the General Assembly the triennial report required by Sec. 16-120 a of the Public Utilities Act. The report examines the status of Illinois retail and wholesale power markets and barriers to entry to these markets. | | | | Date Created: | 01 2003 | | | | Agency ID: | | | | | ISL ID: | 000000012748 Original UID: 6726 FIRST WORD: Assessment | |
| 10764: | | Title: | | | | | Volume/Number: | 2001 | | | | Issuing Agency: | | | | | Description: | This report provides highlights of Staffs service to consumers. In addition to the number of customers served along with the amount of money saved for customers, we include information about the participation of Staff in consumer education efforts, rulemakings, certification cases, formal company complaint cases, and investigations into industry practices. The most significant event for 2001 was the installation of a new telephone system, which has allowed CSD to serve more consumers with reduced staffing. | | | | Date Created: | 05 2002 | | | | Agency ID: | | | | | ISL ID: | 000000012749 Original UID: 6728 FIRST WORD: Annual | |
| 10765: | | Title: | | | | | Volume/Number: | 2002 | | | | Issuing Agency: | | | | | Description: | This Annual Report is submitted in compliance with the Public Utilities Act and specifically addresses the items cited in Section 4-304 of that Act, which requires the Commission to report on the following subjects: a general review of agency activities; a discussion of the utility industry in Illinois; a discussion of energy planning; the availability of utility services to all persons; implementation of the Commissions statutory responsibilities; appeals from Commission orders; studies and investigations required by state statutes; impacts of federal activity on state utility service; and recommendations for proposed legislation. | | | | Date Created: | 01 2003 | | | | Agency ID: | | | | | ISL ID: | 000000012755 Original UID: 6715 FIRST WORD: Annual | |
| 10766: | | Title: | | | | | Volume/Number: | 2004 | | | | Issuing Agency: | | | | | Description: | This Annual Report is submitted in compliance with the Public Utilities Act and specifically addresses the items cited in Section 4-304 of that Act, which requires the Commission to report on the following subjects: a general review of agency activities; a discussion of the utility industry in Illinois; a discussion of energy planning; the availability of utility services to all persons; implementation of the Commissions statutory responsibilities; appeals from Commission orders; studies and investigations required by state statutes; impacts of federal activity on state utility service; and recommendations for proposed legislation. | | | | Date Created: | 01 2005 | | | | Agency ID: | | | | | ISL ID: | 000000012756 Original UID: 6717 FIRST WORD: Annual | |
| 10767: | | Title: | | | | | Volume/Number: | 2006 | | | | Issuing Agency: | | | | | Description: | This Annual Report is submitted in compliance with the Public Utilities Act and specifically addresses the items cited in Section 4-304 of that Act, which requires the Commission to report on the following subjects: a general review of agency activities; a discussion of the utility industry in Illinois; a discussion of energy planning; the availability of utility services to all persons; implementation of the Commissions statutory responsibilities; appeals from Commission orders; studies and investigations required by state statutes; impacts of federal activity on state utility service; and recommendations for proposed legislation. | | | | Date Created: | 01 2007 | | | | Agency ID: | | | | | ISL ID: | 000000012757 Original UID: 6719 FIRST WORD: Annual | |
| 10768: | | Title: | | | | | Volume/Number: | 2003 | | | | Issuing Agency: | | | | | Description: | The Consumer Services Divisions report provides highlights of Staffs service to consumers. This report reviews utility performance in responding to their customers concerns as presented to our staff. It includes such information as a breakdown of the types of inquiries/complaints that were received and how they were resolved; approaches to resolving inquiries and complaints, resolution time and problems identified by investigating consumer complaints. In addition to the number of consumers served along with the amount of money saved for consumers, we include information about the participation of Staff. CSD has participated in consumer education efforts, rulemakings, certification case, informal investigations into industry practices, and formal cases before the Commission. | | | | Date Created: | 04 2004 | | | | Agency ID: | | | | | ISL ID: | 000000012758 Original UID: 6730 FIRST WORD: Annual | |
| 10769: | | Title: | | | | | Volume/Number: | 2005 | | | | Issuing Agency: | | | | | Description: | This report includes a breakdown of the types of inquiries/complaints that were received and how they were resolved; approaches to resolving inquiries and complaints, resolution time and problems identified through investigations consumer complaints. Utility performance in responding to customer concerns is also reviewed. CSD staff participate in consumer education efforts, rulemakings, certification cases, informal investigations into industry practices and offer testimony representing consumer interests in formal cases before the Commission. The division also assists in identifying trends in complaints as they develop in order to provide the Commission and Illinois consumers with timely information in the interest of consumer protection. | | | | Date Created: | 06 2004 | | | | Agency ID: | | | | | ISL ID: | 000000012759 Original UID: 6732 FIRST WORD: Annual | |
| 10770: | | Title: | | | | | Volume/Number: | 2004 | | | | Issuing Agency: | | | | | Description: | This Annual Report is submitted in compliance with the Public Utilities Act and specifically addresses the items cited in Section 4-304 of that Act, which requires the Commission to report on the following subjects: a general review of agency activities; a discussion of the utility industry in Illinois; a discussion of energy planning; the availability of utility services to all persons; implementation of the Commissions statutory responsibilities; appeals from Commission orders; studies and investigations required by state statutes; impacts of federal activity on state utility service; and recommendations for proposed legislation. | | | | Date Created: | 05 26 2005 | | | | Agency ID: | | | | | ISL ID: | 000000012760 Original UID: 6721 FIRST WORD: Annual | |
| 10771: | | Title: | | | | | Volume/Number: | 2001 | | | | Issuing Agency: | | | | | Description: | This report by the staff of the Illinois Commerce Commission is an overview of ICC activities relative to the transportation of hazardous materials by rail within the State, which was prepared in accordance with the provisions of 625 ILCS 5/18c-1204, which directs the Commission to prepare and distribute to the General Assembly ... a report on railway accidents in Illinois which involve hazardous materials. The law also provides that the report shall include the location, substance involved, amounts involved, and the suspected reason for each accident, as well as the rail line and point or origin of the hazardous material involved in each accident. | | | | Date Created: | 10 24 2002 | | | | Agency ID: | | | | | ISL ID: | 000000012761 Original UID: 6734 FIRST WORD: Annual | |
| 10772: | | Title: | | | | | Volume/Number: | | | | | Issuing Agency: | | | | | Description: | Sec. 16-120 b of the Public Utilities Act Act directs the Illinois Commerce Commission Commission to submit an annual report to the Joint Committee on Legislative Support Services of the General Assembly and the Governor that provides information concerning the development of competitive electricity markets in Illinois. | | | | Date Created: | 04 2005 | | | | Agency ID: | | | | | ISL ID: | 000000012762 Original UID: 6723 FIRST WORD: Competition | |
| 10773: | | Title: | | | | | Volume/Number: | | | | | Issuing Agency: | | | | | Description: | Sec. 16-120 b of the Public Utilities Act Act directs the Illinois Commerce Commission Commission to submit an annual report to the Joint Committee on Legislative Support Services of the General Assembly and the Governor that provides information concerning the development of competitive electricity markets in Illinois. | | | | Date Created: | 04 2003 | | | | Agency ID: | | | | | ISL ID: | 000000012763 Original UID: 6725 FIRST WORD: Assessment | |
| 10774: | | Title: | | | | | Volume/Number: | 2006 May | | | | Issuing Agency: | | | | | Description: | This triennial report is submitted in compliance with Section 16-120(a) of the Electric Service Customer Choice and Rate Relief Law of 1997, which requires the Commission to monitor and analyze the state of competition in lllinois electricity markets. | | | | Date Created: | 05 18 2006 | | | | Agency ID: | | | | | ISL ID: | 000000012764 Original UID: 6727 FIRST WORD: Retail | |
| 10775: | | Title: | | | | | Volume/Number: | 2003 | | | | Issuing Agency: | | | | | Description: | This report by the staff of the Illinois Commerce Commission is an overview of ICC activities relative to the transportation of hazardous materials by rail within the State, which was prepared in accordance with the provisions of 625 ILCS 5/18c-1204, which directs the Commission to prepare and distribute to the General Assembly ... a report on railway accidents in Illinois which involve hazardous materials. The law also provides that the report shall include the location, substance involved, amounts involved, and the suspected reason for each accident, as well as the rail line and point or origin of the hazardous material involved in each accident. | | | | Date Created: | 05 03 2004 | | | | Agency ID: | | | | | ISL ID: | 000000012765 Original UID: 6736 FIRST WORD: Annual | |
| 10776: | | Title: | | | | | Volume/Number: | 2005 | | | | Issuing Agency: | | | | | Description: | This report by the staff of the Illinois Commerce Commission is an overview of ICC activities relative to the transportation of hazardous materials by rail within the State, which was prepared in accordance with the provisions of 625 ILCS 5/18c-1204, which directs the Commission to prepare and distribute to the General Assembly ... a report on railway accidents in Illinois which involve hazardous materials. The law also provides that the report shall include the location, substance involved, amounts involved, and the suspected reason for each accident, as well as the rail line and point or origin of the hazardous material involved in each accident. | | | | Date Created: | 03 28 2006 | | | | Agency ID: | | | | | ISL ID: | 000000012766 Original UID: 6738 FIRST WORD: Annual | |
| 10777: | | Title: | | | | | Volume/Number: | 2002 | | | | Issuing Agency: | | | | | Description: | The Consumer Services Divisions report provides highlights of Staffs service to consumers. This report reviews utility performance in responding to their customers concerns as presented to our staff. It includes such information as a breakdown of the types of inquiries/complaints that were received and how they were resolved; approaches to resolving inquiries and complaints, resolution time and problems identified by investigating consumer complaints. In addition to the number of customers served along with the amount of money saved for customers, we include information about the participation of Staff in consumer education efforts, rulemakings, certification case, informal investigations into industry practices, and formal cases before the Commission. | | | | Date Created: | 04 2003 | | | | Agency ID: | | | | | ISL ID: | 000000012767 Original UID: 6729 FIRST WORD: Annual | |
| 10778: | | Title: | | | | | Volume/Number: | 2004 | | | | Issuing Agency: | | | | | Description: | This report reviews utility performance in responding to their customers concerns as presented to CSD Staff. It includes a breakdown of the types of inquiries/complaints that were received and how they were resolved; approaches to resolving inquiries and complaints, resolution time and problems identified by investigating consumer complaints. | | | | Date Created: | 04 21 2005 | | | | Agency ID: | | | | | ISL ID: | 000000012768 Original UID: 6731 FIRST WORD: Annual | |
| 10779: | | Title: | | | | | Volume/Number: | 2006 | | | | Issuing Agency: | | | | | Description: | This report includes a breakdown of the types of inquiries/complaints that were received and how they were resolved; approaches to resolving inquiries and complaints, resolution times and problems identified by investigating consumer complaints. Utility performance in responding to customer concerns is also reviewed. In addition to managing consumer contact, CSD staff participates in consumer education efforts, rulemakings, certification cases, informal investigations into industry practices, and formal cases before the Commission. | | | | Date Created: | 10 09 2007 | | | | Agency ID: | | | | | ISL ID: | 000000012769 Original UID: 6733 FIRST WORD: Annual | |
| 10780: | | Title: | | | | | Volume/Number: | 2002 | | | | Issuing Agency: | | | | | Description: | This report by the staff of the Illinois Commerce Commission is an overview of ICC activities relative to the transportation of hazardous materials by rail within the State, which was prepared in accordance with the provisions of 625 ILCS 5/18c-1204, which directs the Commission to prepare and distribute to the General Assembly ... a report on railway accidents in Illinois which involve hazardous materials. The law also provides that the report shall include the location, substance involved, amounts involved, and the suspected reason for each accident, as well as the rail line and point or origin of the hazardous material involved in each accident. | | | | Date Created: | 05 12 2003 | | | | Agency ID: | | | | | ISL ID: | 000000012770 Original UID: 6735 FIRST WORD: Annual | |
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