Illinois State Library

Electronic Documents of Illinois


Electronic Documents of Illinois

Document Identification

Users should pay particular attention to version identification or dates of publication of documents retrieved. Earlier, possibly superseded, versions of documents are also stored here.

Title

  • Quality Manual / Illinois Department of Transportation

Description

  • This manual describes the Quality Management System of the Illinois Department of Transportation, and delineates lines of authority, relationships and responsibilities among the key processes and personnel performing within the system. The manual also provides procedures or references for activities comprising the Quality Management System to ensure compliance with the standard, ISO 9001:... This manual is used to guide employees through the requirements of the ISO standard that must be maintained to ensure customer satisfaction and continual improvement, and to provide instructions that help empower the work force.


Originally Deposited as: NA for serial records

Published By:
Phone Number:

Language(s): EN-English

Volume or Year:
Number or Issue:

Date Created:
Date Last Modified:

Librarian Remarks:

Access This Publication

This is the parent of a series. Its descendents are:

  1. Quality Manual / Illinois Department of Transportation 2009 January 16: 14988
  2. Quality Manual / Illinois Department of Transportation 2009 May 22: 17851
  3. Quality Manual / Illinois Department of Transportation 2009 July 20: 21131