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Title

  • Annual Report: Consumer Services Division

Description

  • This report reviews utility performance in responding to their customers concerns as presented to CSD Staff. It includes a breakdown of the types of inquiries/complaints that were received and how they were resolved; approaches to resolving inquiries and complaints, resolution time and problems identified by investigating consumer complaints.


Originally Deposited as: 6731

Published By:
Phone Number:

Language(s): EN-English

Volume or Year: 2004
Number or Issue:

Date Created: 04 21 2005
Date Last Modified: 04 21 2005

Librarian Remarks:

Access This Publication

1. Annual Report: Consumer Services Division (20080819194928_050421CSDAnnual04.pdf).
Document Size:2492799 Software: Acrobat Distiller Version: 6.0 (Windows)

This is part of a series. It is part of Annual Report: Consumer Services Division: 13020